Rest and Recuperation (R&R)

Personnel Assistance Points (PAPs)


Atlanta - Personnel Assistance Point Information
Office Location Hours of Operation
Atlanta Hours: 24 hours - Daily
Phone Type Phone Number
Phone (404) 469-5046/5048/5049 & (404) 209-1687
DSN CONUS 797-5046/5048
TOLL FREE (800) 276-5809

Dallas/Fort Worth - Personnel Assistance Point Information
Office Location Hours of Operation
Dallas/Fort Worth Hours: 24 Hours - Daily
Phone Type Phone Number
Phone (972) 574-0388/0389/0390/0391
DSN CONUS 739-5018
DSN OCONUS 312-739-5018
TOLL FREE (800) 770-5580
FAX (800) 770-0377

USAREUR R&R Support Team - Personnel Assistance Point Information
Office Location Hours of Operation
USAREUR Hours: 24 Hours Daily
Phone Type Phone Number
DSN 314-334-6915
Phone (com) 06969-5973815 (in Germany -Frankfurt Reception Center)
Phone (com) 01149-6969-5973815 (outside Germany)

AL-SHAMEL (KUWAIT) - Personnel Assistance Point Information
Office Location Hours of Operation
AL-SHAMEL (KUWAIT) PAPs can notify the Al-Shamel in Kuwait to change tickets. Please DO NOT contact Carlson-Wagonlit or any other SATO number in CONUS. Use only the numbers below to change R&R tickets.
Phone Type Phone Number
DSN 318-442-0024
318-442-0026
Com (from CONUS) 011-965-297-6302
  E-mail Address
E-mail sato-lsa@switchkuwait.com